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    Trust Centre

    Everything you need to evaluate LiveFox — privacy, security, compliance and contracts — in one place. If your procurement team needs more, email support@golivefox.com.

    Privacy Policy

    How we collect, use and protect personal data under UK GDPR, EU GDPR and CCPA.

    Security & Compliance

    Encryption, access controls, infrastructure, data residency and our certification roadmap.

    Terms of Service

    The contract that governs your use of LiveFox.

    Sub-processors

    Every third party we use to deliver the service, with hosting region and purpose.

    Cookie Policy

    What cookies and local storage we use, why, and for how long.

    Acceptable Use Policy

    The rules for organisers and attendees on the platform.

    Accessibility

    Our WCAG 2.1 AA commitment, features, and how to report a barrier.

    Data Processing Agreement

    Read our standard DPA (v1.2) for customers acting as data controllers under UK and EU GDPR.

    Summary commitments

    • Customer data is hosted in the European Union by default. US-resident deployments are available for enterprise.
    • We never sell personal data and never use customer or attendee content to train AI models.
    • TLS 1.3 in transit, AES-256 at rest, controls aligned with SOC 2 Trust Services Criteria.
    • Personal-data breaches will be notified to affected customers within 72 hours of confirmation.